FAQs

  • Orders

    Can I order directly from you?

    You sure can! Take a look at all the different bundles you can buy here. 15 or 26 sachets of deliciousness per box, delivered straight to your door!

    Is there a delivery charge?

    Nope! Delivery is free of charge.

    When can I expect my delivery?

    We pack and ship our orders on Tuesdays for a Thursday or Friday delivery, depending on your area. Our carrier will update you when your order ships. Please allow a little longer for holiday weekends.

    Do you ship to everywhere in the USA?

    Almost all of it! but not xxx.

    Is there a returns policy?

    Unfortunately, as a food product, our smoothies cannot be returned. But of course if there’s a problem with your products, please get in touch with us [email protected] or 001 (312)-818-1701 and we’ll refund or send a replacement out ASAP.

    Who do I talk to if I want to know more, track my delivery or have a complaint?

    Please e-mail [email protected]  and we’ll get back to you within 24hrs, a little longer at the weekends.

    Will you be expanding the home delivery range?

    Most definitely… We’ve got lots of delicious recipes up our sleeves. Watch this space!

  • Trade

    How do I become a trade customer?

    We supply through several national distributors, so please email [email protected] and he will be able to recommend the best options for you.

    Do you supply blenders?

    We can! We supply the best commercial grade blenders for cafes/bars/restaurants. They’re perfect to use with all our products and will deliver perfect smoothies every time. Email our team [email protected] for more information.

    Do you have any marketing materials we can use?

    Absolutely. Lots of lovely, sale-enhancing point of sale like table talkers, posters and menus.

  • Products

    How do I make the smoothies?

    Simply add 7 US fl oz (200ml) apple juice, milk, nut mylk or coconut water to your blender, pop in one of our smoothie sachets and blend for 60 seconds. If the blender sticks add a splash more juice and try again.

    Do I have to use apple juice with all the smoothies?

    Not at all! We think apple juice is a great base for all of our smoothies, but things like coconut water, almond milk, or even water with a dash of maple syrup work a treat. Click on each product flavor page to get blending options for each (including a low cal option). For example here are the options for our best-seller Pash ‘n Shoot.

    Can I add other ingredients to the smoothies?

    Absolutely! Our smoothies taste great as they are, but definitely can be booseted with your favorite ingredients such as nut butters, protein powder, oats, chia seeds, Greek yogurt – the options are endless. And don’t forget to show us your creations on Instagram @love_struck

    What are the nutritional values of each smoothie?

    The nutritional values of each smoothie are different. Click on each product flavor page to get the lowdown. Here’s an example for Kale Kick.

  • Sustainability

    Is the packaging recyclable?

    The smoothie sachets and dry ice sachets are both recyclable with grocery shopping bags.

    The cardboard box is an FSC* Box – this is recyclable

    The cardboard insulation is also recyclable

    * What is FSC?

    FSC helps take care of forests and the people and wildlife who call them home. The FSC system can help you to choose wood, paper and other forest products such as cork and latex from well-managed forests and/or verified and recycled sources.

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